Refund Policies

Refund policies for each program are listed below. If you have any questions about these policies please contact the club treasurer.

Mason City Youth Hockey

Registration Deposits: -Tryout fees and registration deposits are non-refundable. -Deposits secure a player’s roster spot and help cover preseason expenses, league fees, and ice contracts. Voluntary Withdrawal: Before Teams Are Formed: Refunds may be issued minus: -Non-refundable deposit -Processing fees -Any costs already incurred on behalf of the player After Teams Are Formed: Refunds are prorated at the discretion of the board based on: -Date of withdrawal -Ice time already used -League/tournament fees already paid -Apparel or equipment already ordered After Season Begins: No refunds after: -League play begins -Tournaments are booked -Rosters are submitted Medical Exceptions: Season-ending injuries or medical issues may qualify for a partial refund with: -Physician documentation -Board approval Refunds will be prorated and may exclude fixed expenses already incurred. Player Discipline / Conduct: No refunds will be issued for: -Suspension -Removal from team -Disciplinary action -Violation of association policies Financial Hardship / Special Circumstances: The board reserves the right to review unique situations on a case-by-case basis. -Any exception requires board approval. -Volunteer Buyouts & Fundraising -Volunteer deposits and fundraising obligations are non-refundable once assigned or invoiced unless otherwise approved by the board. Payment Plan Defaults: Failure to remain current on payment plans may result in: -Suspension from participation -Withholding roster eligibility -Denial of future registration